Terms of service

Effective Date: 10 June 2025

Welcome to Canna & Co. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service and applicable South African laws and regulations. Please read this document carefully.

1. Legal Compliance and Eligibility

  • You must be 18 years or older to access and purchase from our store.

  • Our products are intended for private, personal, and responsible use only. We do not condone or support illegal use, resale, or distribution.

  • By using our service, you confirm that you:

    • Are a South African resident or accessing this site in accordance with South African law.

    • Are using cannabis for private and/or medicinal purposes, in line with applicable legal provisions.

2. Nature of Our Products

  • We sell products such as cannabis seeds, accessories, and cultivation-related items.

  • We do not sell or distribute psychoactive cannabis (THC-containing flowers or oils) unless explicitly legal under South African law.

  • Some items may be classified as Schedule substances under the Medicines and Related Substances Act. If so, prescriptions or licensing may be required.

3. Private Use Only

  • Under South African law, cannabis may only be used, grown, and possessed privately.

  • You accept full responsibility for ensuring that your use, cultivation, or possession of cannabis products is in line with the current law.

  • We are not liable for any misuse or unlawful use of products once sold and delivered.

4. Shipping and Delivery

  • We ship only within South Africa and use trusted courier services.

  • Customers are responsible for providing accurate shipping details.

  • All shipments are discreet and comply with packaging regulations.

❗ Disclaimer: While we strive for fast delivery, we are not responsible for delays due to customs checks, courier issues, or legal restrictions.

5. Refunds and Returns

  • Due to the nature of our products, no returns or exchanges are accepted unless:

    • The item is defective or damaged on arrival.

    • You report the issue within 7 days of receiving the item, with photographic evidence.

  • We reserve the right to refuse refunds if product tampering or improper use is evident.

6. User Conduct

By using this site, you agree to:

  • Not use the platform for illegal activities, including resale or trafficking.

  • Not misrepresent your age, identity, or intent.

  • Respect our policies, staff, and other users.

7. Medical and Health Disclaimer

  • Information provided on our site is not medical advice.

  • Consult with a medical professional before using any cannabis product, especially for health or therapeutic purposes.

  • We are not responsible for adverse effects resulting from use of our products.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages from the use of our products or services.

  • You assume all risk associated with possession and use of cannabis.

9. Privacy Policy

Your personal data is handled with care. See our [Privacy Policy] for more information on:

  • Data collection and storage

  • Use of cookies

  • Third-party services

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. It is your responsibility to review the Terms periodically.